Previous year question paper for BC-1 (BCOM 2nd)

Business communication

Previous year question paper with solutions for Business communication from 2012 to 2019

Our website provides solved previous year question paper for Business communication from 2012 to 2019. Doing preparation from the previous year question paper helps you to get good marks in exams. From our BC-1 question paper bank, students can download solved previous year question paper. The solutions to these previous year question paper are very easy to understand.

Recommended Books for reference

Name : Business Communication

By : Chaturvedi

PART-A

UNIT I

Business Communication – meaning & importance. Defining Communication, Purpose,

Process, elements, difficulties in communication, and conditions for successful

communication.

Basic forms of Communication, Barriers to effective communication, basic models &

communication, 7C’s of for effective business communication

UNIT II

Organizational Communication: Importance of communication in management, Formal

and Informal Communication, Grapevine and how to handle it. Developing positive personal

attitudes, Communication training for managers, Communication structure in an organization,

Corporate Communication, PR skills

PART-B

UNIT III

Presentation Skills: Presentation on any chosen topic, oral presentations, principles of oral

presentations, factors affecting presentations, sales presentation.

UNIT IV

Business Etiquette: Understanding etiquette, Cross-cultural etiquette, Business manners,

Business to business etiquette.

Effective customer care.

2019
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2018
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2017
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2016
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2015
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2014
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2013
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2012
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