Unit- I
Operations management: concept, functions. transformation process model: inputs, process
and outputs; classification of operations; responsibilities of operations manager, contribution
of henryford, deming, crossby, taguchi. Facility Location – importance, factors in location
analysis, location analysis techniques. Product Design and development – product design
and its characteristics, product development process (technical), product development
techniques. Process selection- project, job, batch, mass and process types of production
systems. operations management in corporate profitability and competitiveness
Unit- II
Facility Layout – Objectives, Advantages, Basic Types of Layouts, Problems in facility
layout. Production Planning & Control (PPC): –Concepts, Objectives, and Functions,
work study – Productivity: Method study; Work measurement. Capacity Planning –
Concepts, Factors affecting Capacity Planning, Capacity Planning Decisions.
Unit- III
Quality Management: Introduction, Meaning, Quality Characteristics of Goods and
Services, Juran‟s Quality Trilogy, Deming‟s 14 principles, Tools and Techniques for Quality
Improvement, Statistical Process Control Chart, Quality Assurance, Total Quality
Management (TQM) Model Concept of Six Sigma and its Application. Acceptance
Sampling – Meaning, Objectives, Single Sample, Double Sample and Multiple Sample Plans
with sated risk, Control charts for variables – Averages and Ranges, Control Charts for
Defectives – Fraction Defective and Numbers Defective.
Unit- IV
JIT and Lean Production System: JIT Approach, Implementation requirements, Services,
Kanban System. Inventory Management: Concepts, Classification, Objectives, Factors
Affecting Inventory Control Policy, Inventory Costs, Basic EOQ Model, Re-order level,
ABC analysis. Logistics and Franchising. Purchasing Management – Objectives, Functions,
Methods, Procedure, and Value Analysis: Concepts, Stock Control Systems, Virtual
Factory Concept and Production Worksheets.